Shipping & returns

Due to changes in customs and Covid restrictions, we have decided to change to digital downloads only for our Stitch and Lace software. Although some people have preferred a physical CD-ROM in the past, getting a digital download should be more secure and also allow you to download the software to all of your machines. If you ever need to change machines, you can use the same download, or log into your account and download again. If you have any problems, we are always here to help. The only item we currently ship is the book "Lace 8 Explained" which will be sent via Royal Mail (Air mail if appropriate).